About Finn Smith

photoHi, I’m Finn.  My passion is digging into the data that organizations have in front of them, then using that information to identify new opportunities and increase organizational efficiency.

I’m Operations Lead at Educents, an education-focused marketplace startup. On a day-to-day basis, I leverage analytics to head our Account Managers and Customer Happiness teams.

This site offers tips on how to speed up work and eliminate drudgery, so that organizations can focus their time on providing great service to clients.  Opinions expressed here are my own.  Unless otherwise noted, no thoughts or tools that I share on this site are representative of any of my employers or clients.

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